Algorithms Love Outrage: How social media sustains the self-righteous activism of “Cancel Culture”
By Anjana Susarla, Associate Professor of Information Systems, Michigan State University “Cancel culture” has become a pervasive phenomenon, giving rise it as an overly judgmental approach to activism that does little to bring about change. For the uninitiated, here’s a quick primer on the phenomenon: An individual or an organization says, supports or promotes something that other people find offensive. They swarm, piling on the criticism via social media channels. Then that person or company is largely shunned, or “canceled.” It happened to Chick-fil-A when its ties to organizations such as Focus on the Family invited backlash from LGBTQ...
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